FAQ

Do I need an account to order?

You can browse and build a cart as a guest, but you'll need to sign in with your phone number to place an order so we can contact you about delivery.

How do I pay?

Cash on delivery only, in LBP or USD. There is no online payment.

Can I change my order after placing it?

If the order hasn't shipped yet, contact us quickly and we'll do our best to update it.

What if an item is out of stock?

Sign in and use “Notify me when back” on the product page — we'll message you if it returns.

Can't find a product?

Use “Request a product” from your account and tell us what you're looking for.